Some of our services will be closed for the public holidays around Christmas and New Year.
Details on opening hours
Connected land
Land supplied with water from our water network is subject to a two-part charge, consisting of:
Unconnected land
An annual charge may apply to land within 225 metres of a water main. This applies whether the land is connected to our water network or not.
An annual connection charge applies to properties that discharge sewer into our sewer network.
An unconnected charge applies to land within 75 metres of our sewer network, whether it is connected or not.
Granny flats: Properties with granny flats that are not used as multiple occupancies can apply for re-classification as single residences. This may reduce sewer charges. To find out more, contact us on 1300 133 455.
Sewer volumetric charges consist of two components - an access charge and a usage charge. These charges apply to:
Refer to our fees and charges for all of our current charges.