Some of our services will be closed for the public holidays around Christmas and New Year.
Details on opening hours
Your obligations before lodging a permit application:
If you are applying on behalf of someone else, your application will require consent from the property-owner.
An application fee is payable at the time you lodge your application. Check the current fee in our Fees and Charges.
You must clearly identify which trees your application refers to and show where they are located – this may include an aerial map of the property, photos, or a hand-drawn diagram, with the tree locations clearly marked.
The more detailed and accurate your application, the easier it is for us to assess your request.
Provide honest and accurate information, noting the provision of false or misleading information is an offence and liable to enforcement action and penalties.
Accept all costs associated with making the application, and with the pruning, removal, and conditions of the permit.
Not commence the proposed work before a permit has been granted.
Comply with all permit conditions should the permit be granted.
If the location is covered by the Vegetation Management Policy (see Step 1) and you have determined the works to be carried out are NOT eligible for an exemption (See Step 2), you can submit a Permit Application below for assessment.
Click here to view form.
After lodging a permit application:
Our preliminary assessment may include an on-site inspection to determine whether a permit to proceed with the works can be issued – please tag the trees referred to in your application so we can easily identify them. Use coloured tape or a similar non-permanent material that won't hurt the tree.
If we have all the information needed to make a determination, allow up to 28 days for processing of your application.
In some cases, more information is requested to help us assess your application – this might include an arborist or ecological report. All costs associated with providing the additional information are the responsibility of the applicant, and any delays in providing the information will extend the time we require to process your application.
If your permit application is unsuccessful:
You will be notified in writing that the proposed works cannot be undertaken and details of why a permit was not issued.
If you are not satisfied with the outcome of your application, you can request a review within 12 months of the date of notification. Your request must be in writing and clearly outline the reason/s your application should be reconsidered. You may need to provide evidence from an expert like an arborist or structural engineer to support your request.
You also have the right to appeal to the Land and Environment Court within 3 months of the date of refusal.
If your permit application is approved:
It is your responsibility to comply with all conditions outlined with the issuing of the permit. If you don’t understand the conditions, contact Council or talk to your arborist.
Your permit is valid for 12 months from the date shown on the permit.
All works must comply with the SafeWork NSW Code of Practice – Amenity Tree Industry.
All pruning work must be done in line with Australian Standard 4373–2007, Pruning of Amenity Trees. This will ensure your tree continues to grow after pruning and is not harmed by incorrect pruning practices.
In most cases your permit will include a condition to replace the tree on the property, specifying the species, size when planted, and its mature height.
More information:
If you’d like to know more, or to discuss your individual circumstances before lodging a permit application, call us on 02 7955 7777 or email [email protected] and we will guide you through the process.